Introduction
Welcome to the Sonyx Limited’s website! We promise this Privacy Policy won’t put you to sleep. It’s here to be your guide as you navigate the digital wonderland. So, sit back, grab some virtual popcorn, and enjoy the show!
1. Definitions
Here’s the lingo breakdown:
- “Cookie” – Think of it as a digital trail mix, tiny text files left by our site when you explore different parts or play with cool features. More cookie details in section 13 below.
- “Cookie Law” – The rulebook for the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- “Personal data” – Any data about you that makes you, well, you. It’s like your digital alter ego. In this realm, it’s stuff you tell us through our site. Check out GDPR for the official playbook.
- “We/Us/Our” – The team at Sonyx Limited, registered in England under company number 14851509, supporting you from 200 Nottingham Road, Spondon, Derby, DE21 7NP.
2. A little about us
We’re Sonyx Limited, your favourite Managed IT Service Provider for your business. Our HQ is 200 Nottingham Road, Spondon, Derby, DE21 7NP.
Got questions? Our team is on standby at [email protected] or 01332 310070. You can even send a snail mail, old-school style.
3. What Does this Policy Cover?
So, this policy’s the backstage pass to our website. Keep in mind, we’re not in control of the other sites you might visit. Their site, their rules. Check their rulebook (privacy policy) before crashing their bash with your digital moves.
4. Your Rights (aka Your Superpowers)
You’re not just a user; you’re a data superhero! You’ve got rights under the GDPR, which this Policy and Use of data has been designed to respect, here are your rights:
- The right to know how we handle your data.
- The right to peek at your data we’ve got (section 12 has more info).
- The right to fix any wrong data.
- The right to disappear from us (you can request all your data we hold on you, is deleted. (We only hold your data for a limited time anyway).
- The right to say “stop!” to data processing.
- The right to move your data party elsewhere.
- The right to object us from using your data for particular purposes.
- The right to protest the robots making decisions about you
If you think we’re not respecting your data or confining to standard data practices, reach out to us in section 14.
5. Information We Collect
In our data toolkit, we may gather:
- Names – Let us put a label on that digital handshake.
- Business/Company Names – Yes, even if your company is named after your pet rock.
- Contact Information – Think of it as your digital calling card.
- Your Website URL – Your site’s secret address.
- IP Address – Your digital street address.
- Web Browser Type and Version – How you explore the digital universe.
- Operating System – Are you Team Windows, Mac, or Linux?
- Your Digital Footprints – Where you’ve been and where you’re headed.
6. How We Use Your Data
Our guardianship of your data is like a dragon protecting its gold. We’re here to:
- Let you roam freely on our digital turf.
- Share exciting updates that you’re interested in.
- Customize your experience like a tailor with a digital tape measure.
- Engage with your queries and messages.
- Send you only the emails you’ve asked for.
- Learn from your interactions to enhance your experience.
7. Data Security Measures
Rest assured, your data is like a VIP guest at our secure digital castle. We:
- Store data for the needed period, and only that.
- Keep your data within the UK borders.
- Employ stringent security measures, including fortified networks.
- Remember, while our defenses are robust, the digital realm isn’t without its quirks.
8. Sharing Your Data
We’re choosy about our data confidantes. We might share it with:
- Trusted partners who help us deliver the best experience.
- They’re bound by the same data ethics as us.
9. Business Evolution
In the dynamic landscape of business, transformations occasionally occur – shifts, expansions, or transitions of control. Should such changes befall us, including the transfer or sale of portions of our operations, your provided personal data that remains pertinent to the affected segment will accompany the transition. Rest assured, any new custodians will adhere to the principles laid out in this Privacy Policy. We pledge to inform you in advance of any such transitions, affording you the choice to either withhold or delete your data from the new custodian’s purview. Your data’s continuity and protection remain our priority.
10. Data Control in Your Hands
Your data empowerment is at the heart of our approach. We provide you with the reins to manage the course of your data’s journey. This includes the ability to fine-tune how we utilize your data to tailor your experience. Additionally, we encourage you to explore enrollment in prominent UK preference services, such as the Telephone Preference Service (TPS), the Corporate Telephone Preference Service (CTPS), and the Mailing Preference Service (MPS), should you seek to curate your reception of unsolicited marketing materials. Please bear in mind that these services do not influence communications to which you have expressly given consent. Your data, your choices – we’re here to ensure they align.
11. Data Disclosure
Within our digital realm, you possess the latitude to access certain zones without divulging any data. However, to unlock the full spectrum of features and functionalities our domain offers, it may be requisite to furnish certain information or permit data collection. Moreover, you retain the authority to govern our utilization of cookies. Further insights into these digital breadcrumbs are available in our comprehensive Cookie Policy in section 13.
12. Accessing Your Data
A gateway to your data’s realm awaits. Should you wish to gain insight into any of your personal data held within our confines (where applicable), the General Data Protection Regulation (GDPR) extends to you the privilege of soliciting a copy.
We affirm that no charges will be levied for this service, and all information responsive to your request will be imparted without cost. For more intricate particulars, kindly initiate contact with us via [email protected] or the contact details furnished in section 14 below. Your data, your command.
13. Our Use of Cookies
Amidst the intricate web of digital interactions, cookies serve as the discerning guides, illuminating your journey as you traverse our digital realm. For a comprehensive understanding of these virtual companions and their contribution to augmenting your online experience, we invite you to peruse our dedicated Cookie Policy in section 13.
14. Contact us
Should queries arise regarding our digital domain or the tenets outlined within this Privacy Policy, our channels of communication stand open to you. Feel free to reach out to us via email at [email protected] or by phone at 020 4520 3538. Alternatively, you may choose the traditional route of a written correspondence addressed to 200 Nottingham Road, Spondon, Derby, DE21 7NP. We value your inquiries and pledge to address them with utmost clarity and professionalism. Your satisfaction remains our priority.
15. Changes to this policy
In acknowledgment of the ever-evolving digital landscape and potential shifts in regulations, amendments to this Privacy Policy may come to pass. These modifications shall be promptly posted on our platform. By continuing your exploration of our digital domain following these adjustments, you signify your acceptance of the revised terms. To stay abreast of developments, we encourage you to revisit this section periodically. Your commitment to your data’s guardianship is paramount, and we are dedicated to upholding this commitment through transparency and integrity.